Letting Centre Professional Series Compliance & Support Guarantee 

We have been publishing residential tenancy agreements for over 25 years, and we want to give our customers total peace of mind that the agreements will provide landlords with the best combination of security and ease of use.  

Our Professional Series forms come with our unique Compliance and Support Guarantee.  We ensure that our legal forms are fully compliant with the latest legislation by our series of annual updates backed by regular tracking of the status of new regulations and statutes.  If any new legislation is introduced at short notice, then we guarantee to distribute the changes to all current subscribers at the earliest opportunity available.  If any customer suffers loss through using forms that are not fully compliant, then our Compliance Guarantee will cover loss incurred*

Professional Series clients also have access to our Compliance Support Helpline.  If any agreement or clause is challenged or not accepted by any tenant or landlord’s legal advisers, or mortgage providers, then we will provide our clients with the necessary advice or support  in order to ensure compliance.  Our tenancy agreements have been checked by every major mortgage lender over the last 25 years.  Equally, if you are unsure of the meaning or effect of particular clauses within the agreements, then assistance will be provided through our Helpline service.

A Compliance Bond was also established in 2010, as insurance for our Compliance Guarantee and in order to provide a substantial fund for appeals and other external legal resources or costs in the event that a client’s legal agreement was challenged in the courts.  This bond also acts as a ‘fighting fund’ for our Professional Series clients where our standard agreement have been challenged in areas where the law is still ambiguous or unclear** (back in 2010, there were several areas of tenancy deposit law for example which were poorly drafted or uncertain).  To date, we have never had any financial claim resulting from any defect or loss incurred through these legal agreements, or the requirement to support a case to the appeal courts.

As legal publishers, our own compliance and quality checks are extensive.  The Professional Series agreements have undergone careful drafting and checking in-house in a three-stage process which reduces the possibility for any error.  Our early legal agreements were externally vetted by an independent housing barrister and, since 2016, we have re-introduced these external checks using an expert housing law or barrister for any significant clause changes.  Initially, these external legal checks were carried out at housing law experts Anthony Gold in London.  We currently use Prof. David Cowan who is Professor of Law and Policy at University of Bristol Law School and also barrister in housing law at Doughty Street Chambers.

Our Professional Series range of Tenancy Agreements and forms build on this long track record and we are proud to state that our forms have proved themselves to be robust and effective over this time.  

*N.B.  Our Compliance Support Guarantee covers all valid and current Professional Series licence holders.  Your licence must be valid, and we will only cover your loss if our legal forms are at fault (ie. the guarantee does not cover loss through misuse of the forms – it is important that you follow the use guidelines and advice in our Guidance Notes).  If you use our legal forms without a valid licence, or do not pay the licence fee when due, you may be in breach of our copyright and will lose all rights under this Guarantee to our compliance support or related financial indemnities.  See our Terms and Conditions for further information.  

**Ultimately, the decision to use our Compliance Bond to fight appeals where the law is unclear or uncertain will be exercised at the Letting Centre’s discretion – often, it is simpler and better use of resources to lobby Parliament to amend the legislation.

Professional Series Guidance Notes:

Letting Centre’s Professional Series tenancy agreements are supplied with comprehensive Guidance Notes – we were the first supplier in the letting industry to provide this type of legal guidance as standard with our legal forms.

The extensive legal Guidance Notes derive much of their technical content about setting up tenancies and tenancy law from proven sources such as our Letting Handbook and published articles in Letting Update Journal.  

Legal Principles

The Guidance Notes explain the structure and purpose of each agreement, and the legal principles involved with setting up a tenancy or a rent guarantee.  The guidance notes explain how the tenancy agreement should be properly drawn up and signed (including advice on electronic signing systems).  At the end of the tenancy, the guidance will also explain how to renew the tenancy or how it may be brought to an end using a notice of seeking possession.

Extract 1:  Professional Series Guidance Notes – Assured Shorthold Tenancy A03

Structure of the Agreement

In the Professional Series Guidance Notes, we also explain the structure of each agreement, and even the function of individual clauses – plus advice on how the agreement may be amended so that special conditions or individually drafted clauses can be added. 

Extract 2:  Professional Series Guidance Notes – Assured Shorthold Tenancy A03

Additional Clauses

The Guidance Notes provide over 50 additional clauses that can be added in special situations such as nuisance covenants for use in blocks of flats, different types of break clauses, and clauses that give permission for pets to reside where appropriate.

Extract 3:  Professional Series Guidance Notes – Agreement A03 – Additional Clauses

Guarantees and Deeds of Guarantee – Guidance Notes

If there’s one set of guidance notes you should really read, it’s the Guidance Notes we have produced for the Deed of Guarantee / Guarantor Agreement on how to set up a watertight and legal rent guarantee. In our experience, this is the most commonly contested form of agreement that a landlord or professional agent is required to set up, and there are many opportunities to get it wrong.  At the same time, it can be one of the most useful and powerful tools at your disposal, especially where there is any risk that a tenant could default on the main tenancy agreement

The Guidance Notes will help you decide which document (of the three types of rent guarantee provided) you need to use for your situation.  It also deals with the complexities of extensions or renewals of tenancy, joint tenancies, and common issues when using electronic signing systems.  

Finally, if you or your client are unlucky enough to suffer default and need to rely on the guarantee previously put in place, then the Guidance Notes take you through the key steps to be followed when enforcing against a guarantor and, if necessary, commencing legal proceedings.

Extract 4:  Professional Series Guidance Notes – Deed of Guarantee