A landlord, Mr Shafti, employed Lyttons to manage the property for him. The agents did not make safety checks on furniture in the house before tenants moved in. Four students in the property then complained to Oxfordshire’s Trading Standards Service, and a number of items (including mattresses and a refrigerator) were seized for testing. The furniture did not display the appropriate permanent labels as required under the Furniture & Furnishings (Fire)(Safety) Regulations 1989 and failed subsequent fire safety tests. The refrigerator was also non-compliant – it was

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