I'm trying to find tenants who've had a hard time with their letting agent for a report for BBC News.  Has the letting agent charged you more than £50 for a reference/credit check? Have they kept your deposit? Have they known what they're doing? Have they been closed down by the police? Any other problems?

I'm really interested to hear your stories, so pls get in touch.

Nicola

nicola.pearson@bbc.co.uk